WhatsApp for Hotels & Hospitality in the UAE

Turn WhatsApp into your hotel's highest-converting guest channel — pre-arrival messages, spa and restaurant promos, service requests, and post-stay reviews, all from one dashboard.

Guest journeys that drive revenue

Send automated pre-arrival messages with check-in details, Wi‑Fi, and local tips. Upsell late checkout, spa treatments, and dining reservations. After checkout, request reviews on Google or TripAdvisor. Templates keep messaging consistent across front desk, concierge, and marketing teams.

Two-way inbox for front desk teams

Guests reply on WhatsApp — your team responds from a shared inbox with assignment, canned replies, and conversation history. No more scattered personal phones or lost requests.

SMS fallback for critical alerts

If WhatsApp is not delivered, {$name} can automatically retry via SMS for time-sensitive alerts like gate changes or payment reminders — unique to dual-channel platforms.